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How to Safelist Emails from The 19th News

By adding The 19th to your contacts or address book, also known as “safelisting,” you’ll be more likely to see our emails in your inbox.

If you do not see an email from The 19th in your inbox, our email may have mistakenly been sent to your spam folder. Start by opening your spam folder, finding an email from The 19th and marking it as “not spam.”

If you don’t find an email from The 19th in your spam folder, click below to skip to instructions for your email provider:

Popular AppsEmail ClientsSecurity AppsSpam Filters
GmailOutlook.comNortonCloudmark
Gmail appAOL web mailMcAfeeSane Box
Gmail tabsComcastTrend MicroBarracuda Net
iPhone MailEarthlinkSpam Assassin
YahooThunderbirdSpam Fighter
Outlook AppMail Washer
OutlookChoicemail
Spam Sleuth

Don’t see your provider in this list? Add [email protected] to your address book or contact list. If messages continue to be sent to your spam folder contact your Internet Service Provider or spam filter and ask how to safelist [email protected].

Gmail

At times, Gmail mistakenly sends emails you want to the spam folder. If you do not find an email from The 19th in your inbox, please check your Gmail spam folder.

If you can’t find The 19th in your spam folder, follow the steps below to have all 19th emails directly sent to your inbox.

Create a filter

  1. Find and open an email from The 19th
  2. Click the dots button on the top right to reveal your choices.
  3. Click “Filter messages like this”
  4. Click “Create filter” to open your settings
  5. From the next menu, select these options: Never send it to spam, Always mark it as important, also Apply filter to matching conversations, categorize as: choose category.
  6. Click the dropdown icon next to “Choose Category…”
  7. Select Primary in the next options menu.
  8. Click the blue Create filter button, to save your settings

Now you will always see The 19th in your Primary Inbox tab!

Mark the email as “not spam”

  1. Open an email from The 19th
  2. Click the button on the alert labeled Report Not Spam

Add The 19th to your contacts list

  1. Open an email from The 19th.
  2. Click the drop down arrow next to “Reply” in the upper right corner
  3. Click “Add The 19th to Contacts List” from the list that appears.
  4. If The 19th does not appear in the dropdown list, then you probably have already added The 19th to contacts.

Check the Promotions tab

  1. Open your Promotions tab in Gmail.
  2. When you find the email from The 19th
  3. Tap the three dots menu icon – top right.
  4. Then select Move to.
  5. Then select Primary from the list.

This should help Gmail to know, you always want to see The 19th in your Primary Inbox tab…

Gmail tabs

If you are using Gmail Tabs such as ‘Promotions’ please open your Promotions tab in Gmail.

  1. Find an email from The 19th in your Gmail Promotions tab
  2. Grab and drag that email to the Primary Inbox tab
  3. Confirm that you want future emails from [email protected] to land in your Primary tab

Also you can create a filter…

  1. Open an email from The 19th in your Gmail Promotions tab
  2. Click the dots menu on the top left of the email.
  3. Click Filter messages like this
  4. Click the button Create filter to open your settings
  5. Select Primary in the next options menu
  6. Click the blue Create filter button to save your settings

iPhone Mail

iPhone Mail identifies most junk mail (spam) sent to your @icloud.com address or aliases, but it can mistakenly move email incorrectly to your Junk mail folder.

Periodically check the Junk folder for email messages that were marked as junk mistakenly.

To indicate that an email message from The 19th isn’t junk:

  1. Open your Mail app and go to the Mailboxes screen
  2. Scroll down to the folders area
  3. Select the Junk folder.
  4. Find the email from The 19th and slide it left to see options.
  5. Tap the More button.
  6. Tap the Mark button.
  7. Tap the Mark as Not Junk button.

The message is moved to your Inbox. Subsequent email messages from The 19th will no longer be marked as junk.

By default, messages in the Junk folder are deleted after 30 days so be sure to check it often to safe

list relevant email.

Yahoo

If you do not see an email from The 19th in your Inbox…

Check your Spam Folder. If an email from The 19th is there?

  1. Please open the email.
  2. Next click the Not Spam button on the top toolbar.

To ensure delivery: Create a filter to automatically send email from The 19th to your Inbox.

  1. Move your mouse over or tap the Gear icon in the top right navigation bar.
  2. Select Settings from the list that drops down.
  3. Choose Filters located on the left side of the page.
  4. Click the Add button on the Filters page.
  5. Create a name such as Safelist in the Filter name field.
  6. In the From field leave the default contains selected.
  7. Enter our email address [email protected] in the text box next to Contains…
  8. Choose the destination folder to which you would like the message delivered. For example: Inbox.
  9. Click or tap Save…
  10. You will see in the next screen -Deliver to Inbox if From contains The 19th–
  11. Click or tap Save on this screen.
  12. You will be returned to your Yahoo! Inbox.

Outlook app

Outlook’s mobile app now offers a “Focused Inbox” for your important email

To add The 19th to your list of Focused Inbox on the Outlook App…

Please open the mobile Outlook app on your Android, Microsoft or iPhone:

Then open the email from The 19th:

  1. Click the three dot icon in the top right of your Inbox.
  2. On the menu displayed tap Move to Focused Inbox
  3. Select the Move this and all future messages button.
  4. Tap Move
  5. Now all future messages from The 19th will appear in your Focused Inbox

You can also remove unwanted emails from your Focused Inbox as well by repeating this process in your Focused tab.

Outlook 2003, 2016 and Office 365

To ensure you continue to receive important emails in Outlook Office:

Please add The 19th to your list of “Safe senders” on Outlook:

  1. Right click our email in your Inbox email list pane.
  2. On the menu displayed move your mouse over or tap Junk
  3. Click or tap on Never block sender in the menu that rolls out.
  4. The resulting popup will say:
  5. “The sender of the selected message has been added to your Safe Senders List.”
  6. Click OK

To add sender to address book:

  1. Open the email
  2. Right click on the from address
  3. Choose Add to contacts option

Outlook.com

Previously “Hotmail”, “Live”, “Windows Live” and “MSN”…

In the new Outlook.com you must click the Wait it’s safe link if you find emails incorrectly identified as spam.

Entering the email contact in the address book or contacts no longer safelists the sender.

To ensure messages from specific email addresses are not sent to your Junk Email folder, you can do one of two things:

  1. Check the Junk folder. If you see the The 19th email in your Inbox
  2. Open the email from The 19th…
  3. Click the “Wait it’s safe” link

Mark Sender as “Wait it’s safe!

Manually Add to Safe List

  1. Click gear the icon on the top right.
  2. Select Options in the drop down list.
  3. On the Options page under Preventing junk email click Safe and blocked senders
  4. Click the link Safe senders on the next page.
  5. Enter the email address [email protected] in the text box.
  6. Click Add to list
  7. The 19th will now be added to your list of Safe senders
  8. Emails added to your Safe senders will not be delivered by mistake to your Junk folder.

AOL web mail

To ensure important emails get delivered to your AOL Inbox- Please complete these two steps…

If you find The 19th in your spam folder:

  1. Right click the email.
  2. Click “Not spam” in the resulting list.

Add [email protected] to your Address Book:

  1. Open the email from The 19th
  2. Click the show details link next to The 19th in the From field.
  3. Move your mouse over or tap [email protected] to show the menu.
  4. Click or tap Add contact in the menu displayed.
  5. Add The 19th to the name fields
  6. Click Add contact

Next: Please Enable Images

  1. By default AOL now blocks all images.
  2. Open the email from The 19th please.
  3. Click Don’t block this sender please.
  4. Now you will see our complete emails with no effort on your part…

Email from that Domain will now be delivered straight to your Inbox.

Comcast

Please log into your Xfinity account and select your Comcast webmail:

  1. Should you find an email from The 19th in your spam folder:
  2. Open the email.
  3. Click the Spam (not spam) icon on the top toolbar.

Next please, add The 19th to your address book:

  1. Please open the email from The 19th.
  2. Click on the button at the top left of the email that says: [email protected] + Add to Address Book
  3. That will open your edit contact screen.
  4. Then click Save and you’re all done.

If you are not receiving email at EarthLink, there are two actions you can take.

  1. Check Suspect Email folder
  2. Add The 19th to your address book.

With EarthLink, if you have SpamBlocker turned on, suspect messages are automatically send to your Suspect Email folder if the Domain is not in your address book.

Suspect Email Folder:

  1. While in the Suspect Email folder, if you see The 19th…
  2. Select the Move to Inbox and Add Contact option from the drop down menu.
  3. This will add [email protected] to your Address Book for future email delivery assurance.

Address Book Inclusion:

  1. Open the email.
  2. Click Add to Address Book in the email header.
  3. Use the Address Book Editor to verify the sender’s contact details and click save.
  4. Fill in [email protected] as the email address of the sender.
  5. Any mail sent with the same Domain (right of the @ sign) will now be delivered to your Inbox.

Mozilla Thunderbird

Please open your Thunderbird email client:

If an email from The 19th appears in your Junk Folder:

Please mark that message as Not Junk.

Next, please add The 19th to your Address Book:

  1. Click the Address Book button.
  2. Make sure the Personal Address Book is highlighted.
  3. Click the New Contact button.
  4. Under the Contact tab, copy and paste the “From” address, [email protected] into the email text box.
  5. Click OK.

Norton Antispam

This problem may occur if [email protected] is accidentally added to the Blocked List.

To remove the [email protected] from the Blocked List:

  1. Start your Norton product.
  2. Click Settings.
  3. Depending on your Norton product, do one of the following:

For Norton 360:

  1. In the Settings window, under Detailed Settings, click AntiSpam.
  2. On the Filter tab, next to Blocked List, click Configure.

For Norton Internet Security:

  1. In the Settings window, on the Network tab, click Message Protection.
  2. Under AntiSpam, next to Blocked List, click Configure.
  3. In the Blocked List window, select the item that you want to remove, and then click Remove.
  4. Click Apply, and then click OK.
  5. If you do not find [email protected] in the Blocked list, go to next step.

To add [email protected] to the Allowed List:

  1. Start your Norton product.
  2. Click Settings.
  3. Depending on your Norton product, do one of the following:

For Norton 360:

  • In the Settings window, under Detailed Settings, click AntiSpam.
  • On the Filter tab, next to Allowed List, click Configure.

For Norton Internet Security:

  1. In the Settings window, on the Network tab, click Message Protection.
  2. Under AntiSpam, next to Allowed List, click Configure.
  3. In the Allowed List window, click Add.
  4. In the Add Email Address window, from the Address Type drop-down, select the address type.
  5. Add [email protected], and then click OK.
  6. In the Allowed List window, click Apply, and then click OK.

McAfee

While McAfee has removed spam protection in the latest Anti-Virus software- You may still have a version that offers spam filtering.

  1. In order to add The 19th to the friends safelist, please open McAfee and click on Web & Email Protection.
  2. Then click on Anti-Spam
  3. There you can see various settings. You can change the spam protection level, change filter settings, etc.
  4. Click on Friends list
  5. Please add [email protected] to your “Friends List” to always allow emails from The 19th.

Trend Micro

If you received an email message from The 19th that was incorrectly moved to the Spam Mail folder by the Anti-Spam Toolbar you can prevent this from occurring in the future

The Anti-Spam Toolbar detects spam by looking for certain keywords in the email’s subject or body. Occasionally, it may detect what you consider legitimate email as spam.

To prevent this from occurring you can do either of the following:

  1. Add the The 19th to the list of Approved Senders.
  2. Decrease the Spam Email Filter Strength.

Note: You can also select the email and click Not Spam to report it to Trend Micro. However, this feature serves only as a reference to their spam database, and it may not have an effect on how the toolbar detects spam.

Add the sender to the list of Approved Senders:

  1. Open Microsoft Outlook.
  2. Click the Spam Mail folder then select the legitimate email detected as spam.
  3. Click Approve Sender on the toolbar.
  4. Click Yes when the confirmation message appears.

Decrease the Spam Email Filter Strength:

  1. Open Microsoft Outlook.
  2. Click Trend Micro Anti-Spam then click Settings.
  3. On the Spam Filter tab, move the slider bar to select a lower filter strength.
  4. Click OK to save your settings.

Cloudmark Spamnet

Cloudmark filters email based on content footprints. To assure our email has not been mis-identified as spam:

  1. Select Cloudmark | Options… from the Cloudmark SpamNet toolbar in Outlook.
  2. Click Advanced.
  3. Go to the Safelist tab.
  4. Click the Add button.
  5. Type: [email protected]
  6. Click OK.
  7. Click OK.
  8. Click Yes.
  9. Click OK.

Sane Box

Sanebox is not a filter, but a filtering system trained by you.

  1. Open your Webmail or Gmail where you use SaneBox.
  2. Open your @SaneLater folder.
  3. If you find an email from The 19th or an email from [email protected] in @SaneLater…
  4. Please drag my email to your Inbox folder.
  5. By doing this you will always get our great content in your Inbox from now on!

Barracuda Networks

Occasionally, Barracuda Spam Firewall will mark a legitimate message as spam. There are two methods to safelist email senders.

Safelist Quarantined Senders:

  1. Open your email client. Barracuda should send you a summary each day listing quarantined items. Choose the most recent Barracuda email message.
  2. Locate the email from The 19th and the sender email address [email protected] that you do not want quarantined in the future. Click on the word “Safelist,” which is in green print to the right of the email title. This will open your list in a web browser.
  3. Click the box to the left of the email that you would like to safelist. At the top of the page, click “safelist.” Barracuda will not block or quarantine the sender whose email address appears on the safelist.

Safelist Senders and Domains:

  1. Open your web browser. Navigate to your company’s Barracuda firewall homepage.
  2. Click on the Block/Accept tab.
  3. Choose “Sender Domain Block/Accept.” Enter the Domain name from [email protected] to safelist. For example, you can enter aol.com to allow all AOL addresses.
  4. You may enter a comment to remind you why you allowed this Domain. Click “Add.”
  5. Click your mouse on the “Email Sender Block/Accept” tab. Enter the email address of an individual sender that you want to safelist, such as “[email protected]“
  6. Include a comment. Click “Add.” In the future, Barracuda will not block emails from this sender.

Spam Assassin

Spam Assassin is usually administered by your server admin. Please contact your admin and request that he or she:

  1. Add the following entry to your user_prefs file, which is found in the .spamassassin subdirectory on your web/mail server
  2. safelist_from [email protected]
  3. Save the user_prefs file or move the updated copy to your .spamassassin subdirectory.

Spamfighter

Highlight the email from The 19th with the email address [email protected] to Safelist.

Click “More” in the SPAMfighter Toolbar and select “Safelist”.

Here you can choose if you want to Safelist the email address [email protected] or the whole Domain.

To be sure that all emails from people in your Outlook contacts get through to you, you can import and Safelist them.

To do this, follow these steps:

  1. Click “More” in the SPAMfighter toolbar.
  2. Then “Options”
  3. Then “Filter settings”
  4. Then “Blacklists & Safelists”
  5. Then “Safelist email address”
  6. Then “Import”.
  7. Select your ‘Address Book’ and click on “Check all”
  8. Click “Add”
  9. Click “Apply”

If you get a pop-up box offering you to upgrade to SPAMfighter Pro, it is because you have exceeded the limit of 100 addresses. You can fix this by buying SPAMfighter Pro or by deleting some of the addresses in your Black/Safe list. If you want to delete addresses, please go to:

  1. Click More” in the SPAMfighter toolbar.
  2. Then “Options”
  3. Then “Filter settings”
  4. Then “Blacklists & Safelists”

Mail Washer

  1. Click Tools, then Blacklist & Friends.
  2. Click Add… on the right, the Friends list side.
  3. Make sure Plain email address is selected.
  4. Type: [email protected]
  5. Click OK.
  6. Click OK.

Choicemail

  1. Open ChoiceMail
  2. Click on the Senders tab
  3. Choose “Approve another Sender”
  4. Type in the sender email address [email protected]
  5. Click on OK

Spam Sleuth

  1. Select File, then Configure.
  2. Go to the Friends category.
  3. Make sure Active is checked.
  4. Type: [email protected] on a line by itself in the entry field.
  5. Click OK.

Created with Email Safelist Generator v5.0

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